Jefferson New Jersey Emergency Services

Jefferson New Jersey has three top-notch emergency departments at our hospitals in Cherry Hill, Stratford and Washington Township-including the $23.4 million emergency department that we opened at our Washington Township campus in 2003, making it the largest emergency department in the region.

Emergency Services

About Our Emergency Department

Features of this state-of-the-art facility include two centers of patient care: one for acute care and the other for less serious conditions. The emergency department houses 25 private treatment rooms, a hotel-like reception area and a private room for family consultations. Together with Ronald McDonald House, we offer a special waiting room for families of children who are cared for in Jefferson Washington Township Hospital's Emergency Department. The waiting room is bright, cheerful and full of toys, video games and refreshments for children and their parents.

Jefferson Health New Jersey Emergency Department Contact Information

Jefferson Cherry Hill Hospital
2201 Chapel Ave West
Cherry Hill, NJ 08002

Jefferson Stratford Hospital
18 East Laurel Road
Stratford, NJ 08084

Jefferson Washington Township Hospital
435 Hurffville-Cross Keys Road
Turnersville, NJ 08012

Pediatric Emergency Medicine & Hospital-Based Care

At Jefferson Health – New Jersey, we understand that family comes first. So when emergencies happen, we’re here to help. In partnership with Team Health, top-of-the-line pediatric emergency care is provided at Jefferson Washington Township Hospital by a compassionate team of pediatricians, dedicated to serving the South Jersey community.

Headed by Dr. Adam Richards, Director of Pediatric Services at Jefferson Washington Township Hospital and Chief of Pediatrics for Jefferson Health – New Jersey, this experienced care team treats children from infancy to adolescence. We treat a range of ailments and conditions, including: burns, animal bites, allergic reactions, fractures, head injuries, open wounds, skin infections, toxic exposures - and more. For more complex illness or injuries, our skilled providers can stabilize and medically transport children to local pediatric referral centers.

This same group of physicians also manages children who need admission to the hospital’s Pediatric Unit for in-patient treatment. Specialists in Pediatric Cardiology, Ophthalmology, Interventional Radiology, and Epileptology (seizures) are available for consultation.

Emergency Room Tips

Because the cost for a typical ER visit is often four times as much as a visit to a physician’s office, you can realize a significant cost savings by using the ER only for acute medical situations, (i.e., severe burns, broken bones).

Before Going to the Emergency Room

  • Contact your regular doctor for non-acute conditions (i.e., earaches, minor fevers, sunburns, etc.). Your physician has your complete medical history, and should be able to make a recommendation to make you comfortable or advise an emergency room visit. If you do not have a regular physician, click here to find a physician in your area.
  • Be prepared with a detailed description of your medical emergency. If you are concerned that you will be unable to effectively communicate your condition to the ER staff, bring a friend of family member to help. Providing as much information as possible during the initial evaluation will help make your visit go more smoothly.
  • If you have a chronic illness, try to keep an updated file containing any relevant test results, allergies, current medications and physician reports handy. Take this with you to your emergency room visit.  This will assist the ER staff with assessing your condition, and can possibly save time and money by preventing duplication of diagnostic tests.

Please click below to review our Emergency Room Frequently Asked Questions.

Emergency Department FAQ

  • Are masks required in the Emergency Department?

    Yes. In order to ensure adequate protection against COVID -19 – for your safety and the safety of others – we require everyone over the age of 2 to wear a mask. If you do not have one, we can provide one.

  • Why do I have to wait before seeing an ER doctor?

    Wait times may vary, depending on the volume of patients, availability of treatment rooms, and the nature of your illness or injury. Ambulances carrying critically injured or ill patients may also increase the wait time for "walk-in" ER patients. If you have a concern about wait times, or there is a change in the your condition, please see an ER triage nurse.

  • I arrived first. Why was another patient seen before me?

    Patients are seen based on a "triage system." Every new patient is given an initial medical evaluation. Patients with a critical illness or injury are seen first. Children are triaged and sorted separately from adult patients, because they are treated by different doctors. 


  • Do you prioritize seeing children before adults?

    There are 2 parallel queues in our Emergency Department: one for patients under 18 years of age and one for patients 18 and older. The triage process is applied to both queues, and patients are seen based on both their level of severity and the time of their arrival. 

  • I have seen the doctor. Why do I need to wait before leaving or being admitted?

    The doctor may order further testing (i.e., radiology, blood work) to help with diagnosis and treatment. You may need to wait to receive these tests, and additionally wait for the results to become available for the doctor to review.

  • I need to follow up with a specialist. What do I do now?

    One of our Patient Navigator RNs can assist you with locating the appropriate specialist, obtaining the correct referral documents, and scheduling your appointment.

  • Will my primary care provider see my results?

    They may or may not have access to our medical record system. However, you can see your results if you download and sign up for MyJeffersonHealth (formerly MyChart). This is an easy process, and we can help you sign up while you're here.