Health Information Exchange

Technology has changed the way we shop, work and communicate. Now, it’s changing the way that health care is provided. For most people, health care involves a variety of providers and locations — doctors, nurses, hospitals, specialists, laboratories and pharmacies. With the switch from paper records to electronic ones, Jefferson Health New Jersey's newly created Health Information Exchange (HIE) makes your health records easier to access.

Health Information Exchange

How Can the HIE Benefit Me?

A Health Information Exchange (HIE) allows health providers, such as your doctor, share health information with each other, electronically, and in a secure and timely manner. Through the HIE, doctors involved in your care can share information about:

  • Your overall health
  • History of illnesses or injuries (e.g., diabetes, a heart condition, a broken bone)
  • Allergies
  • Test results (e.g., blood tests, x-rays)
  • Medications you take

If you see multiple doctors who participate in the HIE, they can access a more complete picture of your health through the HIE and, in turn, make more informed treatment decisions. The overall goal of the HIE is for you to receive coordinated care more efficiently, by providing participating care providers your health information where and when they need it, without delay.

How Will My Information Be Used?

Medical information obtained through the HIE will be used for treatment, payment and operational/business purposes only. Federal and State policies limit how your information can be used or disclosed through our HIE. The HIPAA Notice of Privacy Practices from your healthcare provider explains in detail how and why your information is used.

Can Anyone Access My Records?

No. Only healthcare providers who are treating you, and their staff who are specifically given rights to the HIE can access your records. For example, if one of your providers participates in the HIE, he or she can access your health information maintained by your other providers who also participate in the HIE.

How Does it Work With Other 'Connected HIEs'

Jefferson Health New Jersey is creating secure connections to other community-based HIE networks like our own. These HIE connections can be beneficial if you have health providers who are both part of our HIE and in another HIE network. For example, if you are being treated by two doctors –one in the HIE and another who participates in a different HIE – these two doctors could share your medical information through a secure connection between their two HIEs to better coordinate your care. Be assured that the HIE will not connect to another HIE unless it meets our high standards for privacy and security.

How Secure IS the HIE?

Very! Special features keep your information secure and prevent your records from being accessed by anyone not authorized to view them. HIE technology also has added security features, such as audit logs, which track who has accessed your records, and when. Data encryption provides an even higher level of security. However, in the unlikely event that improper access were to occur, the law requires that you be notified, and Jefferson Health New Jersey would immediately take steps to correct the problem.

What About My Sensitive Health Information?

"Sensitive information" that is specifically restricted by more protective State or Federal laws will generally be disclosed on a case-by-case basis and only with your permission. Sensitive information includes information such as:

  • Acquired Immunodeficiency Syndrome (AIDS)
  • Human Immunodeficiency Virus (HIV)
  • Venereal diseases
  • Drug and alcohol treatment records
  • Behavioral health treatment records
  • Genetic testing

Your privacy is our top concern. The HIE has safeguards to ensure that sensitive information is accessed appropriately and with your permission, when required.

Can I Access My Own Medical Records?

With the HIE, your records are only available to participating health care providers, such as your doctor. If you want copies of your medical records, you can contact your health providers directly. Doctors, hospitals, and other health care organizations can provide you with paper copies, upon request. If your doctor uses an electronic medical record, you might also have the ability to receive an electronic copy. Check with your doctor to be sure.

How Do I Sign Up?

There is no need to do anything further – your health information is already on the HIE, and is accessible by your authorized HIE participating providers. However, if you do not want your HIE health information to be electronically accessed by your healthcare providers, you must submit a completed HIE opt-out form. If you previously submitted an HIE Opt-Out but have now changed your mind, you must complete, sign and submit a Revocation of Prior Opt-Out form, which is available for download below.

Whom Do I Contact If I Have More Questions?

If you have additional questions, feel free to contact the HIE Customer Support Center at (856) 661-5227.

Disclaimer:  The information provided here is for informational purposes only.  The statements made here do not provide a warranty of any kind, expressed or implied.  Neither Jefferson Health New Jersey nor any other third party guarantee a specific outcome as a result of any person's use or participation in the HIE or any other connected HIE.